RETURNS 

Offering great prices on motorcycle parts, apparel, luggage, tires and accessories. You will love our excellent service and discount prices. We carry products for all bikes but specialize in stuff for the Sport touring motorcycle rider.

All returns must be authorized by an employee of California Sport Touring and accompanied by a copy of the original purchase receipt or web purchase confirmation. Authorized returns will be issued a return authorization number which must be written on the outside of the return package(s)and on your included paperwork, or on a note inside the package. We cannot accept returns of certain items, including: any item that is returned more than 30 days after delivery - any item such as windshields, books, manuals, CD's, VHS tapes, etc. that have their original protective plastic wrap removed - any item that is not in its original condition, is damaged, or is missing parts - any product missing it's serial number or UPC. Returned items are subject to a 10% restocking fee with a minimum fee of $7.50 and maximum fee of $50.00. We will waive the restocking fee and pay for the applicable shipping if we made an error in filling your order or you received a defective product - defective products will be repaired or replaced according to manufacturers policies. All returned/exchanged items must be in new and unused condition with all original packaging material. Items must be sent back to our store at 636 Alfred Nobel Dr., Hercules, CA 94547. The issuance of a return authorization number does not automatically assure that a credit will be issued. Items not meeting these requirements will be returned to the customer and no exchange or refund will be issued. RETURNING A GIFT? If the item you're returning was not designated as a gift when purchased or if it was not shipped directly to you, the refund will be issued to the gift giver.If you used a gift certificate to pay for all or part of an item you want to return, that part of your refund will be credited to your account for use on a future purchase. Please note, the original expiration date will still apply.If you return an order that was placed using a promotional certificate or discount, you will not be refunded for the amount of the promotional offer, as these discounts were deducted from the original purchase amount. If you return an item that was marked as a gift when purchased and shipped directly to you from California Sport Touring, you'll receive a refund for the value of your return in the form of a check. The refund will be mailed to you at the same address to which the order was shipped.